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- for Referring Veterinarians
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About

Resources
- for Clients
- for Referring Veterinarians
Services
Information
Contact
- Contact Us
- Location
About

Diagnostic Imaging Client Satisfaction Survey

Diagnostic Imaging Client Satisfaction Survey

This survey is intended for clients who's pet has recently undergone a diagnostic imaging procedure and returned home following discharge. This form is submitted anonymously without unique identifiers linking it to a specific client or patient.

At AVMI our mission is to exceed our client’s expectations by providing consistent, compassionate and superior care for our patients while providing ongoing supportive services for our veterinary colleagues. We sincerely appreciate a brief investment of your time to assist us in our efforts to achieve that goal.
1.) What was the most important factor in your decision to choose AVMI for your pet's diagnostic imaging procedure?*
- Cost
- Location(s)
- Quality of diagnostic imaging equipment
- Referring veterinarian recommendation
- AVMI web site
2.) When choosing advanced diagnostic imaging procedures for your pet, how important was the cost of the procedure?*
- Extremely important
- Very important
- Moderately important
- Slightly important
- Not at all important
3.) How useful was the information on our web site?*
- Extremely useful
- Very useful
- Moderately useful
- Somewhat useful
- Not useful
4.) In what area(s) did we FAIL to meet your expectations? (Please check all that apply)*
- Front office staff (i.e., phone and reception customer service)
- Technical staff (i.e., hospitalized patient care)
- Professional staff (i.e., Dr. Broome)
- None, AVMI met all of my expectations
- Other
Front office staff
How can we improve our service?
Technical staff
How can we improve our service?
Professional staff
How can we improve our service?
Other (describe)
5.) Overall Satisfaction - Please rank your overall satisfaction with our services*
- Completely satisfied
- Mostly satisfied
- Moderately satisfied
- Slightly satisfied
- Unsatisfied
6.) Would you like to point out any specific employee(s) that provided you with exceptional customer service ? (Please list them by name if possible.)*
7.) Additional Feedback
Anything else you want to let us know? Here is the place to do it!
Comments
This field is for validation purposes and should be left unchanged.

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